Privacy policy

Privacy Policy FitFlexify

Last updated: February 16, 2026

FitFlexify, located at Leersumstraat 118, 2546TM Den Haag, The Netherlands, is responsible for the processing of personal data as set out in this privacy statement.

1. Contact Details

  • Website: www.fitflexify.nl
  • Address: Leersumstraat 118, 2546TM Den Haag, The Netherlands
  • Email: info@fitflexify.nl
  • Phone: +31 6 24352200
  • Chamber of Commerce (KvK): 99538075
  • VAT Identification Number: NL005397475B10

2. Personal Data We Process

FitFlexify processes your personal data because you use our services and/or because you provide this data to us yourself. We process the following data:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Information about your activities on our website
  • Internet browser and device type

3. Purposes and Legal Grounds for Processing

We process your personal data based on the following GDPR grounds:

  • Performance of a contract: To process your order, handle payment, and deliver the products.
  • Legal obligation: We retain invoice data in accordance with tax retention obligations.
  • Consent: For sending the newsletter and placing marketing cookies.
  • Legitimate interest: For website security and analyzing website usage to optimize our services.

4. Automated Decision-Making

FitFlexify does not make decisions based on automated processing (such as algorithms) regarding matters that could have significant consequences for individuals.

5. Retention Periods

FitFlexify does not store your personal data longer than strictly necessary:

  • Customer data: 7 years (in accordance with statutory tax retention obligations).
  • Marketing data: Until you unsubscribe from the newsletter.
  • Analytical data: Maximum of 26 months.

6. Sharing Personal Data with Third Parties

We do not sell your data. We only share your data with partners if this is necessary for the execution of our agreement or a legal obligation. We have a processing agreement with these partners:

  • Shopify: Our webshop host. Shopify complies with the EU-U.S. Data Privacy Framework.
  • Payment Providers: Such as Mollie or Stripe, for secure payment processing.
  • Logistics Partners: Such as PostNL, DHL, or Sendcloud for the delivery of your package.
  • Email Marketing: For sending newsletters (after explicit consent).

7. Cookies and Google Consent Mode v2

FitFlexify uses functional, analytical, and tracking cookies. We use Google Consent Mode v2 to ensure that your privacy preferences are correctly processed by our analytical tools.

  • During your first visit, we ask for permission for marketing cookies via our cookie banner.
  • You can opt-out of cookies through your browser settings.

8. Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your data. Send your request to info@fitflexify.nl. To prevent misuse, we may ask you to identify yourself. In a copy of your ID, please black out your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) to protect your privacy.

9. Security

FitFlexify uses SSL encryption to prevent unauthorized access to your data. If there are indications of misuse, please contact us immediately at info@fitflexify.nl.

10. Complaints

You have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.